Reliable Technology

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IT Support

Have you ever worked in an office where technology just doesn’t function well? The internet goes out, your calls don’t come through, or live webcasts are delayed? You know the drill. It can become very frustrating, and it can get in the way of productivity! That is why here at KW Memorial and KW Energy Corridor, we have invested a lot into sound technology in our market centers and business centers.

Surveys have actually proven that the cost of routine I.T. issues experienced by workers and businesses has reached crisis proportions, and these issues negatively impact employee and company productivity. In fact, a global survey in I.T. friction reflected a negative annual impact exceeding $100 billion from Fortune 100 companies alone!

The report estimated that 86 percent of employees lose an average of 18 hours a month, which totals more than five weeks each year, due to I.T. issues and the challenges to resolve them. How frustrating is that?!

This is why we have invested so much into technology running smoothly at KW Energy Corridor and KW Memorial! Here a few of the perks that we have invested in:

Full-time tech support – We use a lot of different tools and technology in our business centers and market centers. It’s one of the perks that puts KW on top! However, we understand that it takes agents awhile to get the hang of it all, and that things can go wrong. That is why we have full-time tech support on hand to answer your questions and to get things back up and running quickly if things go haywire.

Cell phone boosters – When you’re on the phone with a current client, or a potential client, there is nothing worse than the call being dropped. In fact, a recent study found that 72 percent of Americans experience some form of dropped calls, and 32 percent experience that at least a few times per week! That is why we have cell phone signal boosters in our centers, to ensure that your call goes through, and stays through, every time.

Cat 6 wiring – Agents are on the internet as much as they’re on the phone, if not more, so we also have Cat 6 wiring, which allows for faster internet speeds, more security and less interference!

Webcast-enabled conference rooms – We understand that agents have busy lives and ever-changing schedules, and therefore can’t be present for every live meeting or workshop. Therefore, our conference rooms are webcast-enabled, so agents can watch from anywhere, anytime!

Sound-masking technology – Open floor plans have increased in office space design, but productivity goes down when agents feel distracted from outside sounds and decreased privacy. We have sound masking technology in our centers! This reduces nearby human speech and sound distraction, leading to more productivity, privacy and comfort.

We’ve got your technology needs covered! If you are interested in joining our team here at Keller Williams Memorial Realty, or in learning more about our business center, Keller Williams Energy Corridor, contact team leader Michael Bossart at michaelb@kw.com!

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